Terms of service

Terms of Service – RIGHT FLEX

Welcome to RIGHT FLEX. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Account Terms

  • You agree to provide accurate, complete, and current information while creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account information and activities.
  • We reserve the right to suspend or terminate accounts that provide false information or misuse our platform.

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) and may include or exclude applicable taxes as specified.
  • We reserve the right to change product prices at any time without prior notice.
  • Payments must be completed through approved payment methods such as UPI, debit/credit cards, net banking, wallets, etc.
  • Orders will be processed only after successful payment confirmation (except Cash on Delivery, if available).

3. Product Descriptions

  • We try to ensure that all product descriptions, images, and details are accurate.
  • Slight variations in color, design, or finish may occur due to screen settings or manufacturing differences.
  • Product images are for representation purposes only.

4. Order Acceptance

  • All orders placed on our website are subject to acceptance and product availability.
  • We reserve the right to cancel or refuse any order at our discretion, including cases involving pricing errors, stock issues, or suspected fraudulent activity.
  • If an order is cancelled after payment, the amount will be refunded fully.

5. Shipping and Delivery

  • We aim to process and dispatch orders within the estimated timeframe mentioned on our website.
  • Delivery timelines may vary depending on location and courier services.
  • Delays caused by weather, logistics, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect information.

6. Returns and Refunds

  • Products may be eligible for return or replacement only in cases of manufacturing defects, damaged delivery, or incorrect items sent.
  • Return requests must be raised within the specified return window mentioned on our website.
  • Refunds (if applicable) will be processed to the original payment method within a reasonable timeframe.
  • Returned items must be unused and in original packaging.

👉 Please refer to our Return & Refund Policy for detailed information.

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activities
  • Violating any applicable laws or regulations
  • Uploading harmful code, viruses, or malicious content
  • Misusing the website in any way that damages or disrupts our services

We reserve the right to take appropriate action, including account suspension, for violations.

8. Limitation of Liability

  • RIGHT FLEX shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the amount paid for the purchased product.
  • We do not guarantee uninterrupted or error-free operation of the website.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts located in Hyderabad, Telangana, India.

10. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.
  • Changes will become effective immediately upon posting on this page.
  • Continued use of the website after changes constitutes acceptance of the updated terms.

11. Contact Information

For any questions regarding these Terms of Service, please contact us:

RIGHT FLEX Support Team
📧 Email: Rightflexbags@gmail.com
📞 Phone: +91-9973136962
📍 Address: Hyderabad, Telangana, India