Privacy policy

Privacy Policy – RIGHT FLEX

At RIGHT FLEX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address

Order Details

  • Products purchased
  • Order history
  • Transaction details

Payment Information

Payments are processed securely through trusted third-party payment gateways.
👉 We do not store your debit/credit card details.

Device Information

  • IP address
  • Browser type
  • Device information
  • Website usage behavior

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders
  • Provide customer support and order updates
  • Improve our website, products, and shopping experience
  • Send promotional offers and updates (only when permitted)
  • Prevent fraudulent activities and maintain security

3. Cookies

Our website uses cookies and similar technologies to:

  • Improve browsing experience
  • Remember your preferences and cart items
  • Analyze website traffic and performance

👉 You may disable cookies through your browser settings, but some website features may not function properly.

4. Third-Party Services

We may use trusted third-party services for:

  • Secure payment processing
  • Shipping and delivery services
  • Website analytics and performance tracking
  • Marketing and communication services

These third parties only receive the information necessary to perform their services and are required to protect your data.

5. Data Security

We take reasonable security measures to protect your personal information, including:

  • Secure servers and encrypted transactions
  • Restricted access to sensitive information
  • Regular monitoring for vulnerabilities and threats

However, no online data transmission is completely secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

7. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

RIGHT FLEX Support Team
📧 Email: Rightflexbags@gmail.com
📞 Phone: +91-9973136962
📍 Address: Hyderabad, Telangana, India